HeySolace

Terms

No Medical Advice

The HeySolace app (“the App”) is intended to provide general wellbeing and mental health support. It is not a substitute for professional medical advice, diagnosis, or treatment. The content provided by the App, including but not limited to text, graphics, images, and information, is for informational purposes only. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition or mental health concern.

Not a Crisis Resource

The App is not designed for crisis intervention or emergency mental health care. If you are experiencing a mental health crisis, including thoughts of suicide or self-harm, please contact a crisis hotline, seek immediate assistance from a mental health professional, or go to the nearest emergency room. The App does not provide any real-time monitoring or emergency services.

No Professional Relationship

Use of the App does not create a therapist-client or doctor-patient relationship between you and HeySolace, its creators, or any affiliated entities. The App is an automated service, and interactions with it do not constitute a therapeutic relationship. For an accurate diagnosis or personal mental health treatment, please consult a licensed mental health professional.

Limited Scope of Support

The App is designed to support mild to moderate mental health and wellbeing concerns and may not be suitable for individuals with severe mental health issues or complex psychological needs. The App is not equipped to diagnose, treat, or manage severe mental health conditions, including but not limited to major depressive disorder, bipolar disorder, schizophrenia, or any other clinical mental health conditions.

Personal Responsibility

By using the App, you acknowledge and agree that you are responsible for your own health and wellbeing. The App is a tool for self-guidance and reflection, and its effectiveness may vary from person to person. HeySolace, its creators, and affiliated entities are not liable for any decisions or actions you take based on the information provided by the App.

No Guarantees

HeySolace does not guarantee any specific results from the use of the App. While the App is designed to support mental wellbeing, individual outcomes may vary. The App’s content is provided “as is,” without warranties or guarantees of any kind, either express or implied.

Limitation of Liability

To the fullest extent permitted by applicable law, HeySolace, its creators, and affiliated entities shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the App. This includes, but is not limited to, any damages related to loss of data, personal injury, or mental distress.

Changes to these terms

HeySolace reserves the right to modify any and all content on this website and in the App at any time. Any changes will be effective immediately upon publishing. Your continued use of the App after any changes constitutes your acceptance of the new terms.

Contact Information

If you have any questions or concerns, please email us.

"I never realised how great it could be to have a coach on hand 24/7 to help disolve all the noisy thoughts that diminish my focus and feeling of okay-ness."